General Terms and Conditions
(Terms and Conditions)

Effective from: From 12 May 2026 until further notice.

1. Details of the Data Controller (Service Provider)

Company name: GypsyJourney Limited Liability Company
Registered office / Business premises / Postal address: 1202 Budapest, 137 Nagykőrösi út.
Company registration number: 01-09-455975
Tax number: 33041889-2-43
Email: info@gypsyjourney.com / booking@gypsyjourney.com

2. Scope of the service

The Service Provider organises leisure activities and excursions (hereinafter referred to as the „Programme”) for participants. The Programmes are always held indoors, so weather conditions do not affect their running.

3. Booking and conclusion of the contract

To use the Service, you must make a booking in advance via the form embedded on the website Bókun is made via the booking system.

  • The contract comes into effect upon successful booking and payment of the service fee.
  • Guests are required to provide accurate details when making a booking.
  • The system will send an automatic confirmation of your booking.

4. Prices and payment terms

  • The fee for the services is the amount stated on the website, which is stated in euros (EUR) .
  • Payment is exclusively online, in advance, by credit card via card via Stripe secure payment system.
  • Invoicing is automated: following successful payment, the via the Számlázz.hu system, system generates the electronic invoice and sends it to the email address provided by the guest.

5. Information on the right of withdrawal (Special rules)

We would like to inform Users that the detailed rules governing contracts between consumers and businesses Pursuant to Section 29(1)(l) of Government Decree No. 45 of 2014 (26 February):

The 14-day right of withdrawal without giving any reason does not apply to contracts for services relating to leisure activities where, as specified in the contract, performance deadline or due date ended up there.

As the programmes organised by GypsyJourney Ltd. are always at a specific time (day and time) state, so the customer, after making the purchase is not covered by the statutory 14-day right of withdrawal. Instead, the Service Provider provides the following Cancellation Terms.

6. Cancellation and amendment terms and conditions (by the Customer)

Guests are entitled to amend or cancel their booking subject to the following conditions:

  • Up to 48 hours before the start of the programme: Cancellation is free of charge. In this case, the Service Provider will refund the purchase price the full amount (excluding Stripe’s transaction fee) will be refunded to the guest, or the guest will be offered the option to rebook.
  • Within 48 hours, or in the event of a no-show: The guest is not entitled to cancel the booking or claim a refund of the purchase price; the Service Provider will not refund the amount paid.

7. Cancellation of the programme, minimum number of participants (by the Service Provider)

The condition for holding the programmes is that a minimum of 27 participants .

  • If the minimum number of participants is not reached, the Service Provider shall, no later than before the start of the programme, 24 hours before the start of the programme, cancel the event and close bookings.
  • In this case, the Service Provider will notify the guests concerned and offer them the following options:
    1. Booking one of the next available slots (rescheduling).
    2. If the replacement date is not suitable, the Service Provider will refund the total amount paid.
  • The Service Provider accepts no liability for any other losses arising from the cancellation of sessions (e.g. travel expenses).

8. Terms and conditions of participation

By making a booking, the guest acknowledges that:

  • Participants take part in the programmes at their own risk.
  • The Service Provider reserves the right to refuse participation to any person whose condition (e.g. being under the influence of alcohol or drugs) or behaviour poses a risk to the smooth running of the Programme or the safety of other participants. In such cases, no refund will be given.

9. Complaints and disputes

  • Please do not hesitate to contact us with any complaints you may have at booking@gypsyjourney.com .
  • Consumers may also submit their complaints to the Conciliation Board with jurisdiction over their place of residence or to the NAIH.
  • In matters not covered by these General Terms and Conditions, Hungarian law and the provisions of the Civil Code shall apply.